Multilingual Customer Support anywhere in Greece

Location: Greece (Work from home anywhere from in Greece: islands, or coastal towns)EU passport holders / Greek residency card holders onlyAre you passionate about helping people and interested in technology? We are looking for Customer Support Specialists fluent in Dutch, German, French, Italian, Spanish, or Portuguese to join an international team. You'll provide guidance, troubleshooting, and support while ensuring an outstanding customer experience.Compensation & BenefitsCompetitive salary + monthly bonus️ Relocation support: flights, accommodation, and housing assistance (at no cost) Healthcare benefits and additional perks Full paid training by certified instructors (products + customer service techniques) Career development opportunities and professional growth Referral program: earn bonuses by recommending friends Multicultural and inclusive work environment Modern office with relaxing break areas and collaborative spaces Option to work from home anywhere in Greece Participation in social events, CSR initiatives, and community programs️ Free online Greek language coursesYour RoleAs a Customer Support Specialist, you will:Handle incoming calls, emails, and messages from customersProvide step-by-step guidance through complex proceduresTroubleshoot technical issues related to connectivity, systems, and devicesProcess warranty claims, repairs, and product replacementsRecommend solutions and products tailored to customer needsLog customer interactions in CRM tools such as Salesforce or similarMaintain a professional, empathetic, and customer-first approachEnsure high levels of customer satisfaction by handling queries efficiently and courteouslyYour ProfileNative or near-native speaker of Dutch, German, French, Italian, Spanish, or Portuguese (C1 minimum)Strong English skills (B2 minimum)Minimum 1 year of customer service or similar experienceExcellent listening and communication skillsConfident, adaptable, and empathetic with customersOrganized, methodological thinker with strong problem-solving abilitiesResilient and patient when dealing with frustrated customersBasic technical knowledge (CRM tools, PC usage, troubleshooting steps)Self-sufficient and confident in solving basic technical issuesPreferred: previous experience in technical support or road assistance proceduresNote: working remotely is for candidate who are already residing in Greece. In case you are relocating to Greece, a relocation package will be provided + your project will be on-site in Athens.Send your CV Today!