Retail Sales Manager

Liberty Mobile PR Retail Store ManagerLiberty by My WirelessMy Wireless Liberty is currently looking for individuals that are excited to work in an industry that isn’t likely to slow down. As an Liberty Retail Store Manager, your ability to coach and develop your team members into successful Retail Sales Associates with focus on providing best in class customer service experience and commitment in building loyal client base will determine your success in this role.

About My WirelessMy Wireless is one of the fastest growing, authorized AT&T and Liberty dealers in the nation with over 100 retail locations in the United States and Puerto Rico. Our aggressive expansion plans in 2022 will bring several career advancement opportunities to our amazing team. At My Wireless, our mission is to inspire team members through journeys that instill knowledge, habits and skills to connect with our customers in order to realize goals and aspirations, one milestone at a time.

”About The RoleAs the Liberty Retail Store Manager, you will continue your retail career by leading a team to deliver extraordinary customer experience and to exceed sales target. You will be tasked with supervising the daily operation of a location including hiring, scheduling, developing, and coaching a team to ensure consistently great customer experience, strong sales results, and quality store operations. As an Liberty Retail Store Manager, you will be expected to: Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.

Maintain location staffing through employee retention, recruiting and team member training and development. Build a steady client base by ethical and customer-centric business practices.

Establish business accounts by holding community events outside the storeMaintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policiesMaintain operations by initiating, coordinating, and enforcing operational policies and proceduresUphold the stability and reputation of the location by complying with legal requirementsKeep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networksWhy You Should Work With My WirelessOngoing paid trainingExciting career paths and growth potentialUncapped commission program when meeting or exceeding sales goalsMedical, Dental and Vision coverageLife InsurancePaid Vacation TimeCompany-paid memberships for Headspace for mental wellness and FinPath for financial wellnessTotal Pet Plan and Pet InsuranceEmployee Assistance ProgramDiscounts off our latest devices and Liberty service plansYou will receive a welcome kit of fun gear to get you started that include 2 Liberty work shirts and personal protective equipment.

Exclusive sales contests and incentives for hitting key Liberty initiatives Required Qualities1 year management experience1 year retail or customer-facing sales experienceAbility to work flexible hours including evenings, weekends, and holidaysDemonstrated ability to meet performance and operation standardsAbility to motivate, lead, and coach to resultsStrong organizational skills and attention to detailHighly effective communication and interpersonal skillsPreferred QualitiesBilingualBachelor’s degreeRetail or customer-facing sales experience in the telecommunications industryExperience prospecting through outbound callsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required.

Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual’s use of eyeglasses or contacts.

My Wireless, an authorized retailer for Liberty is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.