Head of Product

Do you love shaping customer lead product propositions, optimising portfolios, and driving growth across lending, deposits, and payments? If turning bold ideas into seamless customer journeys excites you, this is your role. About The RoleAs Head of Product, you’ll lead a high-performing team to deliver growth, innovation, compliance, and exceptional customer experiences across our core retail banking products. You’ll work cross-functionally to shape the future of our customer proposition, drive customer and commercial outcomes, and ensure strong product governance. This hybrid role can be based in Brisbane, Bundaberg or Hobart, with occasional travel.

Key Responsibilities IncludeLead the development and execution of the product roadmap in line with customer needs and strategic goalsOwn pricing strategy and portfolio optimisation to balance growth, margin, and riskPartner with marketing, digital, and distribution teams to boost acquisition, engagement, and retentionChampion digital product innovation and continuous improvementEnsure compliance with regulatory obligations, including DDO and product risk controlsFoster a culture of agility, collaboration, and high performanceWhat You’ll Bring7+ years’ experience in end-to-end product and payments management5+ years’ experience in digital banking, strategy, and/or open bankingProven track record of driving product growth, profitability, and customer impactExpertise in product lifecycle management, customer experience, and data-driven decision-makingStrong leadership, stakeholder engagement, and team development capabilitiesAdvanced commercial and strategic acumenDegree in Business, Marketing, or a related field (postgraduate qualification preferred)You’ll Thrive Here If YouChallenge the status quo and pursue bold innovationLead with clarity, purpose, and accountabilityThink like a customer and create value at every touchpointUse data and insight to guide decisionsCollaborate with pace, purpose, and a growth mindsetWhy Join MyState Group?We’re at a pivotal moment.

The merger of MyState and Auswide Bank brings together two customer-focused, values-led institutions to form a stronger, more innovative national banking group. As Head of Product, you’ll play a key role in shaping our next chapter, redefining products, platforms, and experiences that matter. You’ll be supported by progressive leadership, a culture of integrity and impact, and a team that’s committed to making a difference for our customers and communities. Interested? Apply now.

If you’re ready to take the next step in your career, we’d love to hear from you! Apply now or by midnight on 17 August 2025, or reach out to us at talent@MyState. com. au to learn more. Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.