National Program Coordinator

Company DescriptionCreative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.Job DescriptionIf you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the National Program Coordinator, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!Benefits:An attractive total salary package is on offerOngoing training and support Individual professional development pathwaysGreat company culture Primary Responsibilities:Develop and manage operational processes and procedures to ensure efficient and effective field and client timelinesCommunication management and supervision of client and field prioritiesEnsure timelines agreed between client and field team are adhered toEffective communication between client and field team to ensure desired outcomes are metWork closely with the Program Manager to develop and implement minimum reporting standardsUnderstand patterns and risks in data and provide insights to Account ManagerManage Web based reporting sitePresent analysis and recommendations on areas of opportunity within the programPriorities tasks and manages time effectively to drive personal productivityAssist with ad hoc management / client requests where needed (store visits / follow upManage client queries with urgency and is thorough and professional in follow up and communicationDisplay resilience and perseverance when confronted by challenges and setbacksRadiate positivity to influence, build and drive effective relationshipsAbout You:Previous experience in a Client or Sales Coordinator role is desiredPrevious field or retail experience will be highly regardedAbility to resolve issues, adapt to change and refine processesStrong IT skills (MS Office skills especially Excel)Ability to prioritise and manage time effectivelyHigh level of written and oral communication skillsStrong attention to detailWhat’s Next?If you’re ready to join a high performing team in the retail environment, then APPLY NOW!Please note only short-listed candidates will be contacted.