Position OverviewThe Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.
ResponsibilitiesAct as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teamsBuild and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needsOversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budgetAddress and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trustPrepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvementIdentify opportunities for account growth and new business development and support the preparation of proposals and pitchesStay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and clientEducationBachelor’s degree in marketing, Business Administration, Communications, or a related field.
ExperienceMinimum 2 years of experience in client services, and mainstream advertising agenciesSkills and CompetenciesCan-do Attitude Strong communication and interpersonal skillsProven team management abilitiesA collaborative and proactive approachClient-focused mindsetExcellent organizational and project management skillsProficiency in MS Office (Word, Excel, PowerPoint)Strategic thinking and problem-solving capabilitiesPowered by JazzHRx3nCr8FhkY
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