Nederlands/Vlaamse Klantenservice-vertegenwoordigers - Remote In Greece

Mercier Consultancy Medical is seeking enthusiastic Nederlands/Vlaamse Klantenservice-vertegenwoordigers to join our team remotely from Greece! If you have a passion for customer service and enjoy helping others, this is the perfect opportunity for you. As a Customer Service Representative, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a high level of satisfaction. We are committed to providing a positive working environment that values your contributions and supports your professional growth.Key ResponsibilitiesProvide exceptional customer service to clients through various channels (phone, email, and chat)Identify and resolve customer issues and queries in a timely mannerDocument all customer interactions and maintain accurate recordsAssist in the development of customer service procedures and best practicesCollaborate with team members to enhance customer satisfaction and loyaltyStay updated on product knowledge and services offered by the companyRequirementsFluency in Dutch (Nederlands) and/or Flemish (Vlaams) is essential; proficiency in English is a plusPrevious experience in customer service or a related field is preferredStrong communication and interpersonal skills to engage with customers effectivelyAbility to work independently and manage time efficientlyFamiliarity with CRM systems and customer support software is an advantagePositive attitude and a desire to assist others in resolving their concernsMust have a reliable internet connection and a suitable remote work environmentBenefitsCompetitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..