Network Specialist (Airport Function/Aircraft Operator Liaison Officer)

Function title: Network Specialist (Airport Function/Aircraft Operator Liaison Officer) Reference: NOC-NM-2025-FCO/1034Location: BrusselsThe selected candidate must reside either at this location or within a reasonable proximity that allows for the satisfactory execution of their duties. Information about living in Brussels Nature of competition: Internal and external competitionApplicable regulations: Staff regulations governing officials of the EUROCONTROL AgencyType of post: Operational StaffJob level: FCO5-FCO7 - Check salary simulations for the basic grade Generic job title: N1: (Operating) SpecialistNumber of posts: multipleDuration of appointment: UndeterminedSecurity clearance: EUROCONTROL, NATO or EU SecretDirectorate/Service: NMD/NOM/NMOC - Network Management Operations CentreCompetition publication date: 23/10/2025Competition closing date: 20/11/2025 (23:59 Brussels time)Reserve list: Applicable - See details in the "Useful information" sectionYour teamWithin the Network Management Directorate , the Network Manager Operations Centre (NMOC) optimises traffic flows by constantly balancing capacity supply and demand while ensuring the safe and efficient operation of flights going to and over Europe.The Network Specialist (N1: (Operating) Specialist) within NMOC is a key function which provides the flexibility to operate NM’s operational systems either in Flow Management, Flight Planning or in Airspace Data operations.This function operates within the Flow Management operations by providing assistance to airports or airlines in optimising their use of available capacity taking into account the restrictions and limitations within the European network.The role may evolve with the introduction of the new system, iNM, requiring adaptability and resilience.Your roleYour role will be to :Coordinate effectively with airport operations’ teams or airline operations/dispatchers’ team to negotiate optimal Air Traffic Flow & Capacity Management (ATFCM) solutions including identifying demand and capacity imbalances, negotiating improved capacity, and proposing rerouting, flights for exclusion or early arrivals.Liaise with airports, discuss their daily planning and propose solutions to issues that arise.Proactively assist Airports, Airline Operators (AOs) and Flow Management Positions (FMPs) in optimising their operations.Maintain the principles of Network optimisation and collaborative decision making during all relevant ATFCM processes.Contribute to activities with internal and external partners and provide appropriate level of communication using various channels (e.g. reports, plans, teleconferences, etc) in order to optimise the operations.Contribute to reports, to post operational analysis and to the improvement of operational processes and procedures.Participate to projects and initiatives (e.g. testing, training, documentation, incident management exercises, etc) involving network operations.Work combinations of shift duties with or without night duties as required by their functional assignment. Work temporarily in support functions during office hours.Carry out any other tasks in line with the main purpose of the job.Required qualifications, experience & competenciesRelevant studies or professional training to carry out the advertised tasks.Minimum 5 years’ recent experience in one of the 2 following ATS units:Airport operations (Airport Operations Centre (APOC) or Airport Collaborative Decision Making (A-CDM)).Airlines Operations (OCC or as Airline Dispatcher).Experience with NMOC softwares and systems.Experience in airport/airlines operations, processes and procedures.Experience with various systems used for airport slots (Online Coordination System (OCS) and Slots.aero).Understanding of airport slots coordination.Understanding of meteorological impact on airports.Understanding of relevant NM procedures and processes.This job requires physical skills and is subject to an internal vocational training which will lead to the awarding of a certification. This certification is subject to periodical validation.Problem solving: you anticipate and solve business problems.Communication: you are able to foster two-way communication.Result focus: you seek to improve personal performance.Customer focus: you know how to respond effectively to customer enquiries.This job is subject to combinations of shift duties with or without night duties.Physical aptitude to work in shift.Awareness of social impact of shift work and adaptability to shift work.Ability to work in a multinational and multicultural environment.Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1. The selected candidate will be required to become, at least, a basic user of French at level A1/A2 before the end of the probation period. The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR). Useful informationApplications will be accepted from nationals of EUROCONTROL Member States only.This is an appointment for an undetermined period.This role requires the attainment and retention of a double validations amongst the following operational domains: Flow Management, Flight Planning and Airspace Data.The selected candidate may be required to provide documentary evidence confirming they meet the minimum education requirements. They will be informed if and when specific evidence is needed. Please note that no offer (for external candidates) or appointment (for internal candidates) will be made until the necessary evidence, if required, is validated.Before being established in the post, the selected candidate must successfully complete internal vocational training to earn certification. Additionally, they are required to serve a probationary period. If the training concludes in less than nine months, the remaining period up to nine months will be served as a probation. If the training extends beyond nine months, the candidate’s official establishment in the post will only occur after the full completion of the training.The successful candidate shall be appointed at the grade set out in this vacancy notice, or if a group of grades has been published for a job level, in principle at the basic grade of the published job level.Candidates declared suitable who are not selected for the post will be placed on a reserve list for similar roles. The reserve list will be valid for one year from the closing date of applications.Information on salary and benefits can be found on our Careers site EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity . In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.Candidates should go to our Careers site and read the tips on how to apply .