Network Support Engineer

Are you a skilled IT Support Engineer looking for a new challenge, with a passion for Networks?Do you thrive on troubleshooting complex technical issues and ensuring seamless connectivity for enterprise customers? Join a major technology company as a Network Support Engineer, and play a key role in maintaining the availability and quality of their network services!!!The Network Support Engineer position is full time, based in Athens. Hybrid work model is also provided.ResponsibilitiesAs a Network Support Engineer you will join a team of talented tech professionals, and your duties will be the following:Troubleshoot and resolve technical issues for enterprise customers after service activationProvide technical support for Legacy Services and coordinate with internal teams during the troubleshooting process.Organize and coordinate field technician visits to customer premises when necessaryProactively monitor services and perform health checks to ensure optimal performance.Send detailed technical incident reports to business customersQualificationsIn order for your profile to match this Network Support Engineer position, you need to have the following:Background in telecommunications, electronics, and computing is essentialKnowledge of LAN and WAN network topologies at layers 1, 2, and 3 of the OSI modelAbility to debug TCP/IP suite protocolsFluency in EnglishMilitary obligations fulfilled, if applicableCisco (CCNA, CCNP, etc.) or SDWAN certifications are considered a valuable assetAbility to work on shiftsBenefits The group offers the following benefits for the Network Support Engineer position:Attractive remuneration packageHybrid work modelCollaboration with cross functional IT professionalsExposure to new projectsTraining & DevelopmentFurther career opportunities within the groupInformationGot any questions regarding this Network Support Engineer position? You can contact Constantinos at 695 549 9060, from Monday to Friday between 10:00 and 17:00. Otherwise, feel free to contact me at ccapsiotis@randstad.gr.We look forward to receiving your application, uploading your updated English CV by clicking the 'apply now' option.In case that your application advances to the next stage, you may be automatically invited to submit a video, answering a few interview questions.Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.