Start your adventure as an Estonian Speaking Customer Support Agent in the dynamic iGaming industry in Malta! This exciting opportunity allows you to utilize your language skills while providing exceptional customer service in a vibrant gaming environment. As a member of our dedicated support team, you will assist Estonian-speaking players, ensuring they have an enjoyable and seamless gaming experience. In this role, you will handle customer inquiries, troubleshoot issues, and provide comprehensive information about our gaming products. If you are enthusiastic, communicative, and committed to delivering outstanding support, we welcome your application.
Plus, our relocation package ensures a smooth transition to your new life in Malta!ResponsibilitiesDeliver high-quality customer support to Estonian-speaking clients via chat, email, and phoneAddress and resolve customer inquiries and issues efficientlyGuide customers through our gaming services to enhance their overall experienceCollaborate with your team to maintain high standards of service deliveryDocument customer interactions accurately in our CRM systemGather and report customer feedback for continuous improvementParticipate in training sessions to enhance your product knowledge and customer service skillsRequirementsFluency in Estonian and proficiency in English; knowledge of additional languages is a plusPrevious experience in customer service or a related field is advantageousStrong communication and interpersonal skills, with a focus on customer satisfactionAble to multitask and perform well in a fast-paced environmentFamiliarity with CRM systems and customer support tools is desirableWillingness to relocate to Malta and embrace a new cultureA passion for gaming and knowledge of the iGaming industry is a significant assetBenefitsSo what can you expect from our client as a place of work?Career growth opportunities in a renowned iGaming companyInternational & diverse work environmentCompetitive performance bonusesEnjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapesYearly salary €26.
400 excluding bonuses. Health care benefits and numerous other discountsFully paid training by certified instructorsState of the art premises, providing a great working environment with relaxing break areasSpecial events as well as community & social responsibility initiativesWork for a Great Place to Work-Certified CompanyRelocation package: Flight and hotel paid for by the companyThis is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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