Estonian Speaking - Customer Support Agent iGaming in Malta -Relocation included

Join the dynamic team at Next Job Abroad as an Estonian Speaking Customer Support Agent in the thrilling iGaming industry in Malta! This position offers a unique opportunity to utilize your language skills and customer service talent while enjoying the vibrant lifestyle of this Mediterranean paradise. You will play a vital role in providing outstanding support to our Estonian-speaking customers, ensuring they have a seamless and enjoyable gaming experience. In this role, you will handle customer inquiries, troubleshoot issues, and provide essential information about our gaming offerings.

If you have a friendly demeanor, excellent communication skills, and a passion for helping others, we would love to have you as part of our team.

Additionally, our relocation package will make your transition to Malta smooth and hassle-free!ResponsibilitiesDeliver exceptional customer support to Estonian-speaking clients via chat, email, and phoneEfficiently address and resolve customer inquiries and issuesProvide guidance and information about our products and servicesCollaborate with team members to uphold high service quality standardsAccurately document customer interactions in our CRM systemCollect and relay customer feedback to assist in service enhancementsEngage in training programs to improve your product knowledge and service skillsRequirementsFluency in Estonian and a strong command of English; knowledge of additional languages is a bonusPrior experience in customer service or a related field is preferredExcellent communication and interpersonal skills with a focus on customer satisfactionAble to handle multiple tasks and work efficiently in a fast-paced environmentFamiliarity with CRM systems and customer support tools is a plusWillingness to relocate to Malta and embrace a new cultureA genuine interest in gaming and understanding of the iGaming industry is considered an assetBenefitsSo what can you expect from our client as a place of work?Career growth opportunities in a renowned iGaming companyInternational & diverse work environmentCompetitive performance bonusesEnjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapesYearly salary €26.

400 excluding bonuses. Health care benefits and numerous other discountsFully paid training by certified instructorsState of the art premises, providing a great working environment with relaxing break areasSpecial events as well as community & social responsibility initiativesWork for a Great Place to Work-Certified CompanyRelocation package: Flight and hotel paid for by the companyThis is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!