Job SummaryContract: Permanent. Full time 37. 5 hours per weekOutpatients is a predominantly 08: 30-18: 00 service, but this varies in different clinics. The post holder is a member of the outpatient's team who works under the supervision of registered nurses and will carry out basic nursing duties. They will work collaboratively with the multi-disciplinary team in the delivery of patient care following hospital policy and procedures. The Band 3 Health Care Assistant will demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines, and policies.
S/he will undertake both routine and specially identified tasks for which they have been trained and assessed as competent. Main duties of the jobCommunicate clearly, effectively, and appropriately with the multi-disciplinary team, patients, and their families/visitors/carers, recognising their needs for alternative methods of communication. Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients. Provide relevant information to patients/families/visitors/carers and colleagues. Complete documentation accurately and contribute to reports of patient's activity and progress.
Report any issues at work that may put health, safety, and security of staff,patients and visitors at riskAssist in maintaining a clean environment that is conducive to safe practice. Report any accidents to the nurse in charge and complete Datix as appropriate. Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources.
About UsIt is the aim of the Trust to ensure that no job applicant or employee receives less than favourable treatment on grounds of sex, marital and civil partnership status, gender reassignment, pregnancy and maternity, race, colour, creed, religion or belief, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the Trust has an equal opportunities policy and it is for each employee to contribute to its success.
The hospital has a single equality scheme, which underpins its duty to promote equality. You can access a copy of the scheme on the trust's website. DetailsDate posted16 July 2025Pay schemeAgenda for changeBandBand 3Salary£30,546 to £32,207 a year Per annum inclusive of HCASContractPermanentWorking patternFull-timeReference number220-WHT-3255Job locationsWhittington HospitalMagdala AvenueLondonN19 5NFJob DescriptionJob responsibilitiesFor more information regarding the main responsibilities of the role, please refer to the attached Job Description. Job DescriptionJob responsibilitiesFor more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person SpecificationEducation/QualificationEssentialNVQ Level 3Excellent Communication skillsKnowledge and ExperienceEssentialSkills & AbilitiesAble to communicate accurately and effectively with patients and colleagues, verbally and in writingAble to support and reassure patients/carers in distressUnderstands importance of maintaining confidentialityKnowledge & ExperienceEssentialExperience in carrying out assigned duties/assisting qualified staff after trainingWork in a Health Care or related settingWorking in a teamPerson SpecificationEducation/QualificationEssentialExperience in carrying out assigned duties/assisting qualified staff after trainingWork in a Health Care or related settingWorking in a teamDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer detailsEmployer nameWhittington Hospital NHS TrustAddressWhittington HospitalMagdala AvenueLondonN19 5NFEmployer's websitehttps: //www. whittington. nhs. uk/ (Opens in a new tab)Employer detailsEmployer nameWhittington Hospital NHS TrustAddressWhittington HospitalMagdala AvenueLondonN19 5NFEmployer's websitehttps: //www. whittington. nhs. uk/ (Opens in a new tab)LNKD1_UKTJ
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