Night Auditor

Who We AreA member of Relais & Châteaux with Three MICHELIN Keys, Fogo Island Inn is a 29-room luxury hotel, built on principles of sustainability and respect for nature and culture. The Inn is a community asset, owned by the charity Shorefast, and 100 percent of operating surpluses are reinvested into Shorefast’s work to secure a resilient future for Fogo Island.Our work has garnered significant international interest including a feature on 60 Minutes and in The New York Times’ 52 Places for a Changed World. The mission of Shorefast is to build, learn, and share economic development practices that catalyse the assets of local places, starting with Fogo Island.Learn more about us: fogoislandinn.caJob DescriptionReconcile the daily financial transactions of the InnAudit guest accounts for missing or incorrectly posted chargesFlag and report discrepancies or violation of financial control policies & systemsVerify compliance with travel agency contracts as it applies to guest charges/creditsPrepare daily reports for all departmentsReview end of shift reports to ensure proper workflow processes are followedCheck in/out guests on the hotel systemEnsure nightly operations procedures are followedRespond to all guest requests such as:Lighting stoves in guest roomsLighting the sauna wood stovePreparing/Delivering room serviceInvestigating minor maintenance issuesAssist as required to prepare daybreak trays for in-house guests Answer all incoming calls and reservation inquiriesCleaning of the main floor wood burning fireplaces and stoveEnact emergency protocol when fire alarm soundsMonitor email account for alarm warningsQualificationsAbility to handle high stress situations and respond effectively (ex. When the fire alarm sounds and all guests must be evacuated)High attention to accuracy and detailInformation analytic skillsAbility to problem solve, and make decisive actions in an individual working environmentExcellent communication and conflict resolution skillsPassion for social business and a desire to make a difference in the lives of others and in the communityEntrepreneurial spirit and positive attitudeCommitment to upholding the vision and goals of Fogo Island Inn, Shorefast Foundation, and other affiliated organizationsAbility to excel in a deadline orientated environmentSensitivity to the history and culture of rural NewfoundlandAdditional InformationWHAT WE OFFERWage range: $17-$20/hour. Access to an employee work-out room, to support personal well-being. An engaged, highly supportive, and collaborative environment that encourages creativity and curiosity. The opportunity to work in a thriving social enterprise. Continued learning and professional development training. A dynamic culture that encourages and rewards the entrepreneurial spiritTO APPLYPlease submit a cover letter and resume to careers@fogoislandinn.ca, with the subject line “Night Auditor”; Questions about this position may also be directed here.Deadline for Applications: Until FilledWe are grateful for all applications, but only those selected for an interview will be contacted.We endeavour to foster an accessible work environment and to ensure all in our care feel safe and valued. Please reach out if there is anything we can do to accommodate a more accessible or inclusive application process.