Night Reception Staff (f/m/d)

Why WOMBAT’S?The world needs places and companies where people can stay and work, share their passion, creativity and responsibility.Our mission is to create inspiring places. Hosting our guests with passion and empathy is our tribute to their travel adventure. It is our responsibility to provide a safe and clean environment, where everybody can be part of anopen-minded community.We want to inspire people to travel, make our guests smile and share the unique Wombat’s atmosphere so they can leave us with great experiences and unforgettable memories in their backpacks.Currently we are looking for:Night Reception staff (f/m/d)for our Wombat´s hostel in ViennaRequired core competencies:-Professional specific competency:Language skills (proficiency in English and the domestic language)Computer skills (Office, Mews)-Social+communicational competency:empatheticaccommodatingopen-mindedtaking responsibilityinspiring and enthusiastic-Hospitality: Enthusiasm for service/hosting-Resilience and ability to work under pressure-Complaint and conflict resolution skills-Organisational competency:PrioritisationTime managementEfficiency and effectivenessProcess-oriented thinking and actingCore tasks:-Check-in and checkout process of individual guests and groups:Welcoming guestsCheck-in processCheckout process-Cash-up responsibility-Point of contact for guests:Information and advice about the city, transport, sights, shopping, restaurants, nightlife, etc.Handling complaints and solving problems-Point of contact for external people: first contact person for suppliers, neighbours, public authorities (e.g. police), etc.-Ensuring adherence to house rulesOur offer:Working in a dynamic, international environment and in a relaxed atmosphere with many different people and nationalitiesPersonal and professional development (coaching and constant training courses)Free or discounted overnight stays in all wombat's CITY HOSTELS (Vienna, Budapest, London, Munich), also possible for family membersStaff discount on all Wombat´s F&B productsFurther informationThe gross salary for this position is € 13,22 per hour.26 hrs./weekStart of work: December 2025