Administrative Associate

Launched in 2017 as Kudi. ai, a chatbot that enables financial transactions through social apps, Nomba has evolved into one of Nigeria’s leading financial technology platforms. We began by empowering everyday people to serve as neighbourhood banks—offering essential services like withdrawals, transfers, and bill payments, especially in underserved communities. That foundation has grown into a powerful infrastructure that now processes over $1 billion in payments every month. Today, Nomba serves more than 1 million customers—spanning consumers, agents, and businesses of all sizes.

Our platform now includes a full suite of business banking tools such as advanced dashboards, treasury features, and integrated payment solutions that help businesses manage their finances and scale efficiently. On the consumer side, we offer intuitive tools for wealth building and financial control, including flexible savings options, spend analytics, scheduled transfers, and interest-free Islamic savings. We’re not just powering payments—we’re helping people and businesses move forward with confidence.

With a team of over 250 passionate and driven individuals, we’re not just building financial tools — we’re pushing boundaries and reimagining what’s possible for millions across Nigeria. Every line of code, every customer interaction, and every new idea contributes to our mission: to enable economic prosperity by helping individuals and businesses run efficiently and achieve their goals. As you join us on this journey, know that you’re becoming part of something bigger — a team committed to shaping the future of finance and unlocking opportunity for all.

About the RoleWe are looking for an Administrative Associate to join our team and support our daily office procedures. In this role, you will handle all administrative and logistics functions and ensure that all requests are attended to on time. As our Administrative Associate, you will act as the point of contact for all employees, providing administrative support and managing their queries. You must also be competent in prioritising, working with little supervision, self-motivated and trustworthy.

Responsibilities Responsible for the smooth day-to-day running of the office, overseeing administrative and operational matters, and ensuring a well-presented, orderly, and aesthetically appealing work environment Handling all company logistics requests, especially the shipment and tracking of tools and equipment in line with the company’s processes. Providing excellent customer service at the reception and administrative support to departments, as required and requested. Managing office inventory and working with vendors to ensure the regular supply of office materials. Maintaining proper and accurate records/inventory of office supplies, distribution and usage.

Resolving maintenance issues for the facility and adhering to general servicing schedules. Requirements A Bachelors degree from an accredited university.

At least 2+ years of hands-on experience in office administration Excellent record-keeping and documentation skills including proficiency in Microsoft Suite Ability to manage multiple priorities Strong aesthetic sense with attention to design, orderliness, and office appearance Excellent stakeholder management skills Great people skills and ability to communicate (negative & positive) feedback Good organizational skills Be able to adapt within a fast-paced environment, dealing with ambiguity and prioritising deliverables according to the business needs An assertive individual with the ability to work under minimal supervision. Experience handling logistics will be an added advantage.