Job title: Supervisor, Control TowerLocation: UAEAbout noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. noon’s mission: Ring every doorbell, everyday. What you'll do:
Build data-driven scalable solutions to improve supply chain efficiencyMonitor key metrics, perform RCA, and prepare mitigation strategies if neededTake ownership of business metrics end-to-end - from extracting and exploring data, gathering hypotheses, building a structured analysis, to rigorously evaluating methods and resultsProduce trends and charts for performance monitoring & control on a daily, weekly, monthly basisImplement innovative strategies to improve rider operations and customer experience metricsEnsure adherence to SOPsWhat you'll need:
Minimum 3 years of experience in a Logistics Control Tower or similar analytical roleBachelor degree in a quantitative subjectGood analytical skills with proficiency in Excel/GSheetsGood communication and coordination skillsStrong analytical and statistical analysis skills to extract insights and recommendationsAbility to roll up your sleeves and get your hands dirtyCapable of working in highly ambiguous situations comfortablyUnderstanding Logistics metrics and stakeholder managementAbility to accommodate flexibility in the work scheduleWho will excel?We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action.
We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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