Norwegian Speaking CS Agent For Google - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Speaking Customer Service Agent for Google, including paid relocation to the beautiful country of Bulgaria. In this pivotal role, you will assist Norwegian-speaking users in navigating Google's extensive range of services, ensuring they have a positive and efficient experience.ResponsibilitiesHandle customer inquiries in Norwegian through multiple channels, including phone, email, and chatProvide support for Google's products and services, addressing user questions and concerns with expertiseTroubleshoot issues and provide effective solutions to enhance user satisfaction and engagementDocument customer interactions in the CRM system for reference and quality improvementCollaborate with other teams within Google to escalate issues and ensure swift resolutionStay updated on new features, products, and promotional activities to provide accurate information to customersRequirementsFluency in Norwegian (both written and spoken), with English fluency preferredPrevious experience in customer service, particularly in tech support or related fieldsExcellent communication skills and a passion for assisting customersStrong analytical and problem-solving skills with a focus on resolutionFamiliarity with CRM systems and customer support toolsWillingness to relocate and adapt to a new work environment and culture in BulgariaAbility to work efficiently in a fast-paced and dynamic environmentBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Accommodation BonusMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..