Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.ResponsibilitiesProvide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and servicesEnsure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanorDocument all customer interactions accurately within the CRM system for quality assurance and future referenceCollaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfactionStay informed about product offerings, promotions, and company policies to assist customers effectivelyParticipate in training and development opportunities to enhance your service capabilities and product knowledgeRequirementsFluency in Norwegian (both written and spoken); proficiency in English is desirableExperience in customer service is preferred, ideally in a fast-paced environmentExcellent communication and interpersonal skills, with a passion for providing outstanding support to customersAbility to handle challenging situations with patience and professionalismProficiency in CRM systems and basic computer applicationsWillingness to relocate to Bulgaria and adapt to a new cultural environmentA proactive attitude toward learning and personal development within the companyBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..