To effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales. To develop the team to deliver exceptional standards of customer service at all times. To plan, develop and control weekly/monthly/annual reports. To effectively prepare staff Rota’s and manage holiday scheduling of the team. Identifying, maximize and drive sales opportunities from ticket sales and F&B promotions. Developing the business to meet the site objectives and targets. To maximize profit and minimize loss.
Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising & Marketing activities within the Cinema. To ensure all operational standards are met and delivered effectively in order to create the best environment for both guest and team members. Ensure Health and Safety regulations are adhered to. Developing and executing the cinema scheduling policy. Effectively resolve Guest Comments. Weekly check on the website of the select Cinema timings/offers & promotions. Responsible for cinema logistics assurance; Check availability of prints and publicity materials of movies relating to the Cinema.
Daily Business Operation (Daily cash deposits in the bank/petty cash usage & allocation). Supervising maintenance of the cinema information into other storage devices. Job Specification7-10 years of ExperienceBachelor’s degree with focus on Business Studies. Dynamic, ambitious with 3 year supervisory / management experience in either retail, leisure, or hospitalityIT Skills, with emphasis on Microsoft Office. Service Business Oriented/Commercial Awareness.
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