Now hiring: bilingual french/english customer service representatives casablanca

About the RoleAs a Bilingual Customer Service Agent, you will assist customers in French and English with professionalism, empathy, and efficiency. You’ll answer questions, resolve issues, and provide helpful information to ensure an excellent customer experience.ResponsibilitiesDeliver outstanding customer support by communicating clearly and effectivelyResolve customer inquiries and problems in a timely mannerCollaborate with other departments to ensure quick and accurate solutionsMaintain a positive and professional attitude at all timesQualificationsFluent in French and English (spoken and written)Strong communication skills with a positive, customer-focused mindsetPrevious experience in customer service or call centers is requiredAbility to multitask and work effectively in a fast-paced environmentRequired SkillsBilingual: French & English proficiencyExcellent interpersonal and communication skillsCustomer-oriented with problem-solving abilitiesFlexible and adaptable in a dynamic work settingPreferred SkillsStrong team player with a proactive, “can-do” attitudeQuick learner and adaptable to new processesCompensation & BenefitsCompetitive salary + attractive bonus structureFull benefits package and social coverageRotating shifts (44h/week)Supportive and dynamic team environmentEqual Opportunity StatementWe are committed to creating a diverse and inclusive workplace where all employees feel valued, supported, and respected.