Service Desk Analyst »

Oak Group offers innovative private client, corporate and fund administration services tailored to our clients' needs. The Group is headquartered in Guernsey and has offices in Jersey, Mauritius, and the Isle of Man. We prioritise continuous growth and development of our people, recognising that their success is the foundation of excellent client service and business growth. Our Guernsey office is looking for a Service Desk Analyst to join a small and growing team on a permanent basis.

This role holder is responsible for providing first line technical support and dealing with enquires via phone, e-mail, and face to face in a timely and efficient manner. Additionally, the successful candidate will be liaising with senior members of the internal technical team and the group’s technology partners to resolve issues where assistance is required. The ideal candidate will have 2 - 3 years’ experience in a similar role or experience in a customer services environment as well as the ability to communicate effectively - both verbally and in writing with clients and colleagues.

To apply please click on the ‘apply for this job’ button, or to find out more about this exciting opportunity please email people@oak. groupClosing Date: Fri, 08 Aug 2025Department: Support ServicesExperience: 2 - 3 years’ experience in a similar role or experience in a customer services environment. Job Reference: OGL007Apply for this job Share « Back to All Vacancies