Front Desk Officers (Many Vacancies)

Outbound Call Associate Proactive contact and engage customers to gather critical information through survey activities Meet and achieve the individual and company’s key performance indicators Acquire a strong knowledge of the products and services, culture and processes Provide quality customer service and prompt follow-up to customers over the phone and/or email Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution Resolve customer queries efficiently and escalate issues promptly Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance Other duties as assigned by Team Lead and/or Branch HeadRequirements Diploma / NITEC / GCE ‘O' Level or equivalent Minimum C5 for English O level Preferably with 1 to 2 years of working experience in call centre environment and/or service related industrySpecial Knowledge Or Skills Pleasant disposition with good communication skills Fluency in a second language Computer literate and good typing skillsPlease submit resumes to john@oaktree.

com. sg with the following details in MS Word format: Position applying for Current remuneration Expected remuneration Notice periodJohn Goh Meng ChyeEA License No : 06C4642EA Reg No : R1102621We regret that only shortlisted candidates will be notified.