Ocean Import Agent

Company DescriptionWe take care of our employees, and they take care of our customers!Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!Job DescriptionScope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.Major Duties And ResponsibilitiesOperations/Industry KnowledgeCustomer ServiceVendor RelationsProcedure and Productivity Standards Adherence?AccountingAccurate and Timely BillingSelf DevelopmentUnderstand department process flow, looking for best practices to improve operational efficiency and productivityOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryQualificationsBachelor's degree preferred. 2 - 3 years experience in Ocean ImportEffective interpersonal skills.?Good computer skills (Excel, Word, PowerPoint)Attention to DetailFluent in English/DutchLiving in BelgiumReporting StructureOcean Import Lead Agent, Supervisor and ManagerAdditional InformationExpeditors offers excellent benefits:Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the company