Office Administration

Company DescriptionAlternative Drainage Company is a trusted name in drainage services with over 25 years of experience. Based in Yorkshire, the company is known for its high-quality work and excellent customer service, providing 24/7 fast and reliable emergency drainage solutions for both commercial and residential clients. Services include drain unblocking, CCTV surveys, drain repairs, septic tank maintenance, and more. With a skilled engineering team and professional management, the company collaborates closely with industrial clients, local councils, and highway authorities.Role DescriptionWe are hiring an Office Administrator for a full-time on-site position based in Ossett. Responsibilities include:Managing daily office tasks and carrying out general administrative duties.Providing outstanding administrative supportEnsuring efficient communication channels such as answering the phone and directing calls as required and responding to email enquiriesBooking in both reactive and proactive works from both domestic and commercial customersAssist with organising daily work schedules for engineersLiaise with customers to resolve account and invoicing queriesAssisting in Social Media MarketingAssisting in site drawings - training will be given.The Office Administrator will also address customer inquiries and assist with office operations to ensure smooth workflows.Skills and behaviours:Experience in using Sage Accounts and Payroll - ESSENTIALPositive, enthusiastic approach to workStrong Communication and Customer Service skills to effectively interact with clients and team members.Proficiency in Administrative Assistance and Office Administration to ensure smooth day-to-day office operations.Basic Accounting knowledge for managing financial tasks and records.Proficiency in office software such as Microsoft Office Suite is preferred.Previous experience in office administration or a related field is a plus.A positive and proactive attitude with attention to detail is highly desirable.Pay is negotiable dependant upon experienceJob Type: Full-time (8am-4:30pm - 1hr unpaid lunch)Benefits:Company pensionFree parkingOn-site parking