Office Manager

Mô tả công việc Office Operations & ServicesOversee daily office administration (maintenance, repairs, travel, reception, mail, parking, etc.) with a focus on service quality and continuous improvement.Manage end-to-end business trip logistics, including travel bookings, visas, accommodation, per diems, and related employee support, ensuring cost-effectiveness and compliance with company policies.Ensure robust systems for security, safety, hygiene, and business continuity.Maintain a well-organized, safe, and productive workplace. Third-Party & Resource ManagementAct as primary liaison with landlords, authorities, and service providers to ensure smooth and cost-effective operations.Manage contracts and services, includingLease agreements and landlord relations.Facilities and asset management (air-conditioning, electricity, furniture, stationery, etc.).Hygiene, health, and safety compliance.Office access and security systems.Expatriate logistics (with HR).Business travel, parking, reception, and mail services.Regularly review vendor performance and costs to optimize resources.Drive process improvements for greater efficiency and service quality. Budget & Cost ManagementLead planning and management of office budgets.Monitor expenses, support contract negotiations with PUR, and ensure transparent cost reporting.Oversee cash calls and payment accuracy.Recommend strategic investments that enhance productivity and sustainability. Employee ExperiencePartner with HR & COM on engagement initiatives (office design, events, communications).Ensure the office environment supports collaboration, well-being, and productivity.Manage logistics for company events. Reporting & Problem solvingProvide reports, insights, and recommendations to the Manager on operations, risks, and opportunities.Ensure long-term workplace strategy, risk mitigation, and investment priorities.Ensure compliance with company policies and local regulations. Leadership & Team ManagementLead, coach, and develop the team member and staffing employees (if any) to deliver service excellence.Define objectives, assess performance, and track the effectiveness.Foster a culture of collaboration, accountability, and innovation.Yêu cầu công việcBachelor’s degree in business administration, Management, or related.Significant experience in office & facility management, ideally in an MNC Company or gaming industry.Strong knowledge of office administration, vendor management, and workplace operations.Good understanding of workplace safety, hygiene, and compliance requirements under Vietnamese regulations.Budget planning and cost-control experience, including vendor contract negotiation.Proficiency in MS Office / Google Workspace and familiarity with workplace management systems or tools.Service-oriented mindset with a focus on employee experience and stakeholder management.Excellent communication, negotiation, and problem-solving skills.Strong English communication skills (spoken and written, C1 level at least)High level of professionalism, integrity, and discretion in handling confidential matters.Strong organizational skills, attention to detail, and resilience under pressure.Proactive, resourceful, and solutions-driven, with ability to anticipate needs and act independentlyActs as a trusted advisor to management on workplace and resource matters.Balances efficiency with quality, ensuring cost-effective solutions without compromising employee experience.Continuously seeks opportunities to enhance workplace productivity and sustainability.Demonstrates agility and adaptability in a dynamic, fast-growing business environment.