Business Process Improvement Specialist (WFH)

MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. MVP was founded with the aim to be a bridge between highly skilled offshore professionals and small, medium, and large-sized enterprises. MVPs build rapport with clients to help them scale ridiculously fast. Are you hungry for growth, passionate about learning and looking for a fun working environment? We got you! Join our growing team of MVPs!We are looking for top talents who can effectively deliver excellent support to our valued Clients. We offer learning opportunities, career growth, and work-life balance.

Business Process Improvement Specialist (WFH) Job DescriptionDesign, manage and optimise all business processes to improve quality, efficiency, and outcomes for all business departments. Understand business requirements and goals and think outside of the box to provide solutions that make valuable contributions to the business outcomes. Be hands-on and capable of performing the work and processes designed, while also training and managing any improvements or changes. Understand the reasoning behind current practices and proposed initiatives, ensuring that every improvement is implemented successfully.

Show high level of motivation and initiative to drive change without the need for micromanagement—ensuring every improvement is implemented successfully. Ensure quality by interpreting data to prove changes to, or process structure is appropriate. Monitor, manage, and refine existing processes for continuous improvement and ensure best outcomes. Analyse costs and benefits by process change, using data. Write, maintain, and improve documentation to ensure there is a central database that can be used for all training requirements and transparency in process/functions. QualificationsBachelor's degree in Engineering, Business Administration, Psychology, Philosophy, Political Science, or any related.

Proven experience as a Business Process Improvement Specialist, or a similar role. Experience in process documentation. A do-er, not a say-er; with the ability to complete a project from beginning to end. Strong understanding of various process improvement strategies. Familiarity with process management tools and methodologies. Familiarity with cost-benefit analysis techniques. Ability/confidence to make decisions objectively and based on facts. Good critical thinking skills. Good communication and ability to speak fluent English.