Lets Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionFollows standardized processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediaries. Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Technical knowledge is limited to some products and or processes.
Key Tasks And Responsibilities Ensure completeness of insurance documentations - KYC Prepare Renewal lists and process renewal notices Premiums Processing Process underwriting documentations Prepare policy documents/ contracts Respond to inter departmental queries and complaints in a timely manner Assist in credit control by ensuring no unpaid business is not booked Membership Management- Deletions, additions, member lists and deactivationletters. Preparation of Medical cards, activation, deactivation and issuanceSkills And Competencies Attention to detail and accuracy Good communication skills Ownership & Commitment Customer Focus Honesty and integrity Good assessment and analytical skills Ability to work with cross functional teams.
Ability to meet strict deadlines. Proficient with Microsoft Office Suite or related software Strong analytical, data and reporting skills. Knowledge & Experience A degree in Actuarial Science or Business-related field Entry levelConfidentialANTI-MONEY LAUNDERING (AML) EXPECTATIONThe incumbent will be responsible for ensuring adherence to, implementation of, andadoption of Compliance, Anti-Money Laundering (AML), and Sanctions-relatedpolicies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliancewith Know-Your-Customer (KYC) standards, conducting ongoing and enhanced duediligence, and maintaining data quality.
Additionally, the role involves identifying andmonitoring potential AML, Sanctions, or Compliance breaches and unusual activities,and escalating these concerns to the Risk and Compliance Office for further action. SkillsCompetenciesEducationClosing Date12 August 2025 , 23: 59The Old Mutual Story!
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