Data Clean Up Screening Officers

Lets Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe main aim and purpose of the role is to ensure that there is delivery on daily production through taking personal responsibility for work allocated as well as collaborating effectively with other team members. Production should be within service delivery standards set by the standardized operating procedures. This role also responds to administrative queries per the set timelines. This role is responsible for building and maintaining relationships with other departments that its dependent on.

Key Tasks And ResponsibilitiesOperational EfficiencyManage time, tasks, and outputs to meet predetermined requirements, task cycle times and/or work deadlines. Follows standardised operating procedures, provides administrative support, delivers on daily production standards, and adheres to service and quality standards. Onboard new customers on administrative data system following laid down guidelines as: KYC, AML & Screening Process (Done at BSO Stage), Sanction screening, PEP due diligence, Customer Risk Rating, Ultimate Beneficial Owners Identification.

Requirements as per the checklist on new business formIndependent verification of the National ID card through IPRSData Management - Protection and Privacy – Ensure only clean data is introduced into the system and ensure privacy of client data is maintained as aligned to the Data Protection Act of 2019. Ensure alignment and conforming to BU Data Governance Frameworks. Customer ServiceCommunication to customers once account is opened (Email/SMS)PIN verificationResponse to general account opening queriesBehavioural Skills/competenciesAbility to flexible, agile and adaptable to change. Time management and ability to prioritize. Ability to communicate and work well within a team.

Ethics & IntegrityRisk & Compliance Management, Control Environment, and Internal GovernanceEscalate risks/control breaks to management when identified. Assist in management of those risk/control breaks. Assist in audit management process as required by manager. Compliance to all regulatory requirements and internal policiesFinancial ManagementPersonal input in management of unit’s budget by avoiding wastage of resources and expenses. Skills And CompetenciesGood communication skills (written & oral)Positive attitude to work. Good assessment, analytical and problem-solving skillsAbility to interact at all levels. /Stakeholder managementFinancial management & report writing skills.

Proven planning, co-ordination, and time management skillsBusiness Awareness – Financial marketsKeen - attentive to detailKnowledge & ExperienceAt least 2 years’ relevant experienceKnowledge of financial service operations and financial marketsTechnical Knowledge – product, process, and KYC/AML compliance requirements knowledge. Customer CareQualificationsBusiness related Degree ANTI-MONEY LAUNDERING (AML) EXPECTATIONThe incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, maintaining data quality.

Additionally, the role involves escalating any potential AML, Sanctions, or Compliance breaches and unusual activities to the Line Manager and or Risk and Compliance Office for further action. SkillsCompetenciesEducationClosing Date13 August 2025 , 23: 59The Old Mutual Story!