Onboarding Specialist

PMO Analyst (Recruiting & Onboarding Specialist)Location: Philadelphia, PA (Hybrid Role)Position OverviewIntePros is seeking a PMO Onboarding Specialist to support our client, a leader in the health insurance industry. This role serves as the primary point of contact for managing contractor onboarding within the PMO, ensuring a seamless and professional experience for both new resources and internal teams.Key ResponsibilitiesAct as the central liaison for all PMO onboarding activities.Coordinate and manage onboarding tasks, including application requests, access setup, and troubleshooting.Communicate clearly and effectively with new resources, vendors, and internal stakeholders.Maintain accurate tracking of onboarding and resource data throughout the process.Provide and present PMO onboarding materials and guidelines to new hires.Ensure all new resources have the necessary tools and technical assistance to perform their roles.Support recruitment efforts by reviewing resumes and conducting candidate interviews.Partner with hiring managers and business leaders to define role requirements and onboarding needs.Manage the recruitment, onboarding, and training lifecycle for new PMO resources.Develop and deliver onboarding agendas and training schedules for the first two weeks of new hires.Train resources on PMO processes, project management tools, frameworks, and governance.Prioritize multiple work queues and meet tight deadlines while maintaining accuracy.Document onboarding progress, provide updates, and generate reports for leadership.Oversee procurement and implementation of required software for new resources.Continuously assess and update onboarding processes for efficiency and improvement.QualificationsBachelor’s degree required.5+ years of experience in recruiting, onboarding, or related support functions.Proven ability to manage multiple priorities with strong attention to detail and follow-through.Excellent written and verbal communication skills.Ability to quickly understand and communicate technical concepts to non-technical audiences.Strong proficiency with Microsoft Office Suite (Word, Excel, Teams, PowerPoint).Highly organized, resourceful, and customer-service oriented.Demonstrated success working in a fast-paced, deadline-driven environment.