Online Trading Assistant Manager (E-commerce)

Responsibilities:Commercial Planning & ExecutionDevelop and implement the online trading strategy, aligned with overall business goals.Manage the product range, pricing, and promotions to maximize sales and profit margins.Collaborate with category and merchandising teams to ensure the right product mix is featured online.Forecast and analyze sales trends to identify opportunities for growth and improvement.Website MerchandisingOptimize the online web/layout, navigation, and product placement to improve conversion rates.Ensure accurate and appealing assetsData Analysis & Performance MonitoringRegularly monitor KPIs, including sales, traffic, conversion rates, and average order value (AOV).Use analytics tools to identify customer behavior patterns and develop actionable insights.Provide regular performance reports and recommendations to senior management.Customer Experience OptimizationEnsure online web & applications are fully functional, user-friendly, and mobile optimized.Manage customer feedback and use insights to implement continuous improvements.Collaboration & Stakeholder ManagementPartner with marketing, logistics, and product teams to ensure seamless integration of online operations with broader business initiatives.Align with digital marketing efforts to drive traffic through SEO, paid media, email campaigns, and social media.Communicate trading performance and key opportunities to stakeholders.Requirements:Criteria:Bachelor’s degree in Business, Marketing, or a related field.5+ years of experience in e-commerce or online trading, preferably in a retail environment.Proven ability to drive online sales and deliver commercial results.Strong analytical and problem-solving skills, with experience in data-driven decision making.Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce platforms (e.g., Shopee, TikTok, Lazada).Excellent communication and team collaboration abilities.Commercially driven with a customer-centric mindset.Highly organized, able to manage multiple priorities in a fast-paced environment.Innovative approach to solving challenges and maximizing opportunities. KPI:Net Revenue, Net Profit against targets.Healthy stock daysGood performance store point (Marketplace)