Are you ready to take a solid step in your career in customer experience and operational processes? We aim to improve candidate experience and optimize employer workflows with our evolving AI-powered recruitment technology. We are looking for a Talent & Customer Experience Assistant to support us on this journey!Responsibilities:
Manage the operational flow of job postings and candidate processes on the platformTrack incoming requests from clients and candidates; coordinate with relevant support teamsCollaborate with the HR team to enhance candidate CVs and improve recruitment process efficiencySupport candidate interview processes within headhunting projectsRespond to user inquiries regarding platform usage and provide solutionsPrepare basic data entries and tracking sheets to support process improvement and reportingCollect and analyze feedback from users and share insights with the product teamContribute to improving both client and candidate experiencesQualifications:
Bachelor’s degree from a relevant departmentInternship or work experience in HR, operations, customer experience, or technology is a plusStrong written and verbal communication skillsTeam-oriented, solution-focused, and able to take initiativeEagerness to work with digital tools and platformsProficient in MS Excel and basic office softwareIntermediate level of English is preferredWhat We Offer: A dynamic and learning-oriented work environmentThe opportunity to closely follow and apply emerging technologiesA hybrid work model with a startup spiritMentorship and training opportunities to support personal growth
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