Onsite Service Technician

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.Responsibilities{{:}} Provide onsite technical support and assistance to customer in resolving hardware and software issue Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems Repair or replace faulty components at customer side Maintain detailed of service records, repairs and equipment inventory Follow safety protocols and guidelines to ensure a safe working environment Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with team members and contractors to complete projects and assignments Any other ad-hoc duties as assigned by superior/or manager Requirements Min O-Level or equivalent. Relevant certifications or vocational training is a plus Min 2 years' experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role Familiarity with electrical/android systems and troubleshooting techniques Ability to read and interpret technical manuals and diagrams Excellent problem-solving and analytical skills Detail-oriented with a strong commitment to quality and safety Excellent communication and customer service skills Ability to work independently and under pressure Valid Class 3/3A driver's license or equivalent SG driving license Benefits Annual Increment Performance Bonus