Operational Framework Lead

We are a global reinsurance company & we are locating to Bucharest. In fact, the work we do goes far beyond reinsurance – it’s about building resilience in a world of uncertainty.As a global leader in risk management, we apply the ‘Art and Science of Risk’ to help societies withstand shocks, close protection gaps, and adapt to emerging threats such as climate change and cyber risk. With headquarters in Paris, a presence in 38 offices worldwide, operations in over 160 countries, and a reputation for innovation, sustainability, and integrity, we empower our clients – and our people – to shape a safer, more secure future.At our brand-new Shared Business Platform (SBP) in Bucharest, we offer a dynamic environment where career growth is actively supported through internal mobility, globally recognized certifications, and continuous professional development. We value work–life balance, offering flexible work arrangements and wellbeing initiatives that help you thrive both personally and professionally.Now, let’s explore this exciting opportunity so you can be part of our mission.SummaryThe company is seeking a Head of Operational Frameworks to lead the design and continuous improvement of operational structures across its global P&C Operations. This role ensures consistency, accountability, and strategic alignment across functions, enabling high performance and scalable execution.Key ResponsibilitiesDrive Operational Excellence: Evaluate how teams operate and implement best practices to improve clarity, efficiency, and alignment with strategic goals.Embed OKRs: Lead the rollout of Objectives & Key Results (OKRs) to foster measurable goal-setting, focus, and accountability across teams.Cross-Functional Collaboration: Partner with leaders to design and implement improvements, ensuring changes are informed by risk, performance, and delivery insights.Advisory & Influence: Act as a strategic advisor to leadership, identifying systemic issues and enabling long-term improvements in structure and delivery.Culture & Enablement: Promote a high-performing, reflective culture by providing tools, frameworks, and coaching that support sustained improvement.Your ProfileProven experience in operational strategy, transformation, or business management within a regulated, matrixed environment.Strong background in assessing team effectiveness and operational design.Hands-on experience with OKRs or similar performance frameworks.Skilled at influencing senior stakeholders and driving change without formal authority.Analytical, structured, and comfortable presenting to executive audiences.Excellent written and verbal communication skills.QualificationsBachelor’s degree in Business, Economics, or related field.MBA or relevant postgraduate qualification is a plus.Equivalent experience in operational excellence or consulting considered.