Operations - KYC and Client Data Operations Senior Position - AVP

Position OverviewDetails of the Division and Team: KYC and Client Data Operations Department (“KYC Ops”) is a stable, well-organized Team, formed of 3 functions (Investment Bank Business Clients’ KYC, Corporate Bank Business Clients’ KYC and Reference Data) manages client adoptions/KYC processes, client account openings/closures, safekeeping of client agreement, for Investment Bank Business and Corporate Bank Business across 2 DB Group entities in Japan. Also supports clients for Business in Japan onboarding to DB Group offshore entities. Due to internal transfer of a member who had been leading one of the Team within KYC Ops, plan to fill this open position with strong, motivated resource.What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect: Corporate Group Insurance – premium borne by companyAnnual health checkup – cost borne by company (once a year; conditions apply)Flexible Work Arrangements – various ways to work, to fit employees’ needsChild care and elderly care benefits – corporate discount through designated child care & elderly care vendorsEAP – free and confidential counseling, online work-life resourcesEmployee networks – Diversity, volunteering, sports, family care - various activities to participateSpecial leaves entitlementYour key responsibilities:Role is to start as KYC operator, supporting onboarding of new clients, extending new relationships to existing clients, in compliance to multiple regulatory requirements, internal Policies and Procedures. Role may expand to support KYC due diligence and/or maintenance of existing clients, and/or setting up/maintaining client accounts. In few years, candidate is expected to be ready to expand responsibilities to include leading/managing others.Details of key tasaks and expected responsibilites are as follows:Good understanding of client due diligence, learn and gain Deutsche Bank Group KYC Policy and ProceduresEnsure adherence to Policy, Standards, Procedures and manage/control risksClient / Business face offPerform KYC due diligence, FATCA/CRS due diligence, identification of classification, review of client information in compliance to local and overseas regulation as well as internal policies/rulesProblem solving, timely escalation of problems with good judgement of impact/scale of problemsLead/manage people and team responsibilitiesDrive improvement of team productivity and work qualityManage or support system implementations/ enhancements and participation in user testingsProduction of MIS, KPI or any data and reports requiredEnsure key stakeholders are kept informed of any work progress where necessary, escalate issuesAdministrative work requiredHas potential to manage people, capable to lead KYC Ops locally in several yearsYour skills and experience:Minimum 7 years of work experience in Financial Institutions for Operations or infrastructure functionsExperience in people management or team leadExcellent verbal and written communication skills, both in Japanese and English with ability to communicate appropriately with stakeholders including clients with client service behaviourExperiences in KYC/AML related control functions (preferrable)Independent, self-motivatedStrong analytical and problem-solving skillsAbility to prioritize and work effectivelyAble to cope well under pressure and to meet deadlinesUniversity graduate with good academic recordJSDA 1 and 2How we’ll support you: Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.