Operations Assistant

We are seeking a Operations Assistant to support our Operations department. This role involves close coordination with brokers and clients to ensure the efficient arrangement, registration, and processing of transactions. The successful candidate will contribute to high-quality service delivery and operational efficiency in a fast-paced, client-focused environment. Responsibilities RTO Desk SupportLiaise with brokers to facilitate, negotiate, and complete cleared brokerage transactions.Coordinate with brokers to support the arrangement of cleared deals.Register cleared trades with exchanges in an accurate and timely manner.Operational DutiesProactively identify operational issues and potential risks, escalating where necessary.Collaborate with front and back office teams to ensure efficient support of brokerage operations.Ensure all brokerage transactions, including options and structured trades, are processed, confirmed, and recapped to clients (where applicable) promptly and accurately.Handle client queries promptly and professionally, ensuring resolutions meet client expectations.Input and maintain credit information in Griffin’s internal systems on a timely and accurate basis.Assist in resolving REMIT reporting issues. QualificationsBachelor’s degree or equivalent experience in Business Administration, Finance, or a related field.Prior experience in a middle office, operations, or trade support role within a brokerage environment is preferred.Strong attention to detail and organizational skills with a high level of accuracy and accountability.Excellent communication and interpersonal skills, with the ability to work effectively with brokers, clients, and colleagues across departments.Fluency in English is essential; knowledge of French or Italian would be a plus.