Operations Assistant

Company Description Prime Lines is a trusted logistics and shipping company dedicated to providing reliable and cost-effective shipping solutions. With advanced technology and a strong network of carriers, we offer a wide range of services, including ground delivery and expedited air freight. Our expert team ensures a seamless shipping experience, utilizing advanced tracking systems for transparency and accountability. Committed to excellence, we prioritize exceptional customer service and long-lasting client relationships. At Prime Lines, we pride ourselves on efficiently managing shipments of all sizes while simplifying the logistics process for our customers. Role Description Prime Lines is seeking a dedicated and detail-oriented Operations Assistant for a full-time, on-site role located in Erbil Plains District. The Operations Assistant will be responsible for supporting daily logistics operations, including coordinating shipments, handling documentation, and ensuring compliance with company policies and regulations. Key responsibilities include assisting in operations management, analyzing data for optimization, maintaining communication with clients and team members, and delivering excellent customer service. This role is integral to ensuring the smooth and efficient flow of logistics activities. Qualifications Strong proficiency in Operations and Operations Management to oversee and assist with daily logistics processes.Excellent Analytical Skills to evaluate data, identify trends, and optimize operational efficiency.Exceptional Communication skills to effectively liaise with clients, team members, and external partners.Proven ability to deliver top-quality Customer Service, ensuring client satisfaction and relationship building.Strong organizational skills and attention to detail.Proficiency in using technology and logistics software systems is a plus.Experience in the logistics, shipping, or transport industry is an advantage.Bachelor’s degree in Business Administration, Logistics, or a related field is preferred.