Operations Coordinator

Who We Are:At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.Role Summary:We have an exciting opportunity for an Operations Coordinator to join our team in Pireaus. This role calls for a high sense of responsibility and reliability, the successful candidate will be responsible for managing vessels’ requirements, booking relevant services, issuing all relevant shipping documentation, undertaking vessel boarding and perform any other tasks related to the job. It is the right job to attain your skills and advance your opportunities with us, given our dominant position in the Marine Service industry.Contract: PermanentLocation: Pireaus, GreecePlease note, only resumes submitted in English will be considered for this position. In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.Key Duties and Responsibilities:Handling inquiries received from customers and negotiating prices. Fulfilling vessel boarding duties on vessel’s arrival and prior departure, including but not limited to meetings with Captain and Government officials. Managing the pre-arrival documentation process between the vessel, port/terminal and the government officials. Booking of port services for vessels’ berthing. Ensure that the company’s KPIs are met. Proformas DA creationProvide 24/7 assistance for all vessels upon request. Operations coordination in all Greek portsHandling crew change upon request. Assist the other depts. of the Marine Services Division upon request. Continuous monitoring of corporate email communicationSeeking new methods to reduce operational costs and find efficiencies for the port office. Liaise with clients and port services on a daily basis. Comply with all Health & Safety policies. Use of corporate systems (SEDNA – Optic LPA). Invoice collectionWho You Are:Minimum 5 years of working experience as a port agent/boarding officer. Good knowledge of local port conditions and regulations. Ship agency / boarding experience for tanker / bulk / liner vessels. Fluent in English with excellent communications skills, both oral and written. Excellent knowledge of Microsoft Office & Excel. Use of software and reporting tools. Strong time management skills and ability to multi-task in a fast-paced environment. Full valid Driving Licence. You Will Receive:Competitive SalaryPremium medical health insurance scheme Career development and progression opportunities Plus, much more!Why Inchcape Shipping Services?We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:Global Perspective - we connect the world and see the bigger picture.The Power of People - we rely on the strength of local agent knowledge and relationships.Progress - we adopt new thinking and push for positive change in our industry.Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.Additional Information:Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.