Operations Lead - Rome

WHY JOIN ALO?Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.Objective The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.Operations LeaderLead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrinkInvestigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gapsManage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply managementChampion strong visual standards for the sales floorSupport a safe work environment and efficient operation through strong stockroom standards and processes Business LeaderPartner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximizedDemonstrate strong business acumen by leveraging metrics to support business-driving strategiesMove dynamically on the retail floor to assess and fulfill the needs of the business, team and guests People LeaderLeads by example and inspires staff in daily operations and guest experience.Directly oversee the Operations Associates; responsible for recruitment and development of talentUse company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Business PartnerCollaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executedExecute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) Operations Lead QualificationsPrior work experience in a client-centric, sales environmentProven leadership capabilities demonstrating excellent decision makingValues feedback, receptive to receiving feedback and eager to provideSelf-motivated with a desire to achieve results and excel individually, and as a teamExcellent interpersonal and written communication skillsAligns with and embodies ALO’s Guiding PrinciplesAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shift Proof of right to live and work in country from start of employmentOperations Lead ScheduleTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.Diversity and Inclusion statementAs an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.Interview Process adjustments If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.For CA residents, Job Applicant Privacy Policy HERE.