Operations Manager - Compliance & Project Management

About Black SpectaclesAre you a process-driven operations professional who thrives on structure, security, and keeping things running smoothly behind the scenes?At Black Spectacles, we're proud to be the leader in our space—with the strongest brand, a thriving business, and an incredible opportunity for continued growth. As an entrepreneurial company, we're ambitious in our plans to support the architecture community, fostering an environment where excellence, innovation, and collaboration thrive.We believe that operational success comes from discipline, documentation, and a proactive approach to compliance, security, and IT oversight—and at Black Spectacles, you'll have the opportunity to put those into action every day.We're seeking an Operations Manager - Compliance & Project Management to bring structure, discipline, and accountability across Black Spectacles operations. In this role, you'll oversee compliance initiatives, vendor/IT systems, and cybersecurity readiness, while managing planning cycles, Summits, and process documentation with strong project management discipline.At Black Spectacles, you'll benefit from:A team that lives and celebrates our values dailyRegular opportunities to see and feel the impact of your workA fully remote work environment, complemented by semi-annual company trips to build connectionsBlack Spectacles has been recognized by Great Place to Work and Built In as a great place to work, by the American Institute of Architects for the national impact we're having on the profession of architecture, and by Inc. Magazine as one of the fastest growing companies in the country.Our Ideal TeammateWe're looking for someone who:Is motivated by contributing to a mission-driven company that supports the architecture and design communityBrings project management discipline to operations and compliance work, ensuring initiatives are delivered on time and with measurable outcomesThrives in a hands-on role balancing compliance, operational processes, and IT/security oversight. Takes ownership and accountability for their workEncourages calculated risks and shares ideas in a safe, supportive environmentTakes a world-class approach to their responsibilities and values collaborationLives our values of excellence, innovation, and taking care of our peopleRole OverviewAs Operations Manager - Compliance & Project Management, you'll be responsible for ensuring Black Spectacles' operations are secure, compliant, and well-structured. You will oversee IT systems and the full lifecycle of equipment, drive compliance initiatives, manage contracts and insurance, and support structured planning cycles.This is a hands-on, high-ownership role where you'll collaborate closely with leadership, finance, engineering, and other departments, while holding outside vendors and agencies accountable for delivering on expectations.We offer a competitive base salary of $80,000 to $100,000, commensurate with experience and qualifications.ResponsibilitiesCompliance & CybersecurityManage IT and compliance policies, cybersecurity training, and readiness for external audits (e.g., SOC2)Ensure strong internal controls and defense systems are in placeMaintain organized systems for contracts, renewals, and compliance documentationStrategic Planning & Operating RhythmGuide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions. Use Bloom Growth (or similar software) to track execution and progress. Enforce process documentation standards and maintain one clear operating manual for the company. Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgetingIT & Equipment ManagementOversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal). Coordinate with vendors for IT support, software installs/updates, and system access. Manage SaaS tools and system permissions across the organizationRequirementsProven ability to manage cross-functional projects from planning through execution, with strong attention to documentation and accountabilityExperience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall)6+ years of professional experience in operations, IT, or compliance, ideally in a small-mid-sized company (Bachelor's degree in business, operations, or a related field preferredDemonstrated ability to manage compliance processes such as contracts and renewalsExperience with IT systems, cybersecurity practices, and equipment lifecycle management (directly or via vendors)Familiarity with external audit frameworks (e.g., SOC2) is a plus but not requiredProven strength in process documentation, enforcement, and optimizationHighly analytical and detail-oriented, with the ability to tie operations decisions to measurable impactComfortable working remotely and independently, with strong accountabilityAbility to travel twice a year for in-person planning sessions and company eventsBenefits Work From Home: Enjoy the flexibility of working remotely year-round Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage Savings & Retirement Plans: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and a 401(k) plan with a company match of up to 4% Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave Referral Program: Earn rewards by referring top talent to our team Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderieIf you're ready to take the next step in your career and make a significant impact at Black Spectacles, please submit your resume and share why you're interested in this role. We look forward to considering your application!Black Spectacles is an equal-opportunity employer.