Operations Manager

Operations Manager- CWIDo you enjoy leading a team that provides a high-quality service for our customers?Do you love collaborating with teams to solve complex problems?Join our TeamBaker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.Partner with the bestAs an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.As an Operation Manager, you will be responsible for:Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) processMaintaining communication with customers and on-time response on any Service Delivery itemsReviewing and verifying customer requirements and plansBeing Accountable for Resource planning, assignment, and utilization (S&OP process)Ensuring PL readiness (tools, people, process)Holding SD & Field team accountable for respective performanceProviding input into financial reporting, forecasting and pacing.Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.Conducting job briefing during planning and debriefing after closing for every job/activityFinalizing billing and ensure post-job and job completion deliveriesCommunicating billing events to B&C using the Job Center ticket.Planning mid-range operation activity volume & complexity forecast to align the correct resources for Service delivery flawless execution & on-time deliveryPreparing with daily operational updates for their ongoing job activities as requiredReporting incidents and manage communication with customers and internalOverseeing ongoing operations and provides direct support to the field personnel on locationBeing responsible for Health, Safety & Environment (HSE) performance, and complianceExecuting the HSE 5 fundamentals every day, every job, every taskExecuting the 5 fundamentals of Service DeliveryManaging Service Delivery for an assigned area and portfolio of products and servicesDelivering revenue and operating income objectives defined for their area of responsibilityBuilding and developing customer relationships to support the planning and service executionInteracting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes’ requirements.Managing change as it occurs across the job cycle for both planned and unplanned events.Fuel your passionTo be successful in this role you need:Have a bachelor’s degree in engineeringHave 10 years of significant and relevant experience in Liner Hanger, Completion & Wellbore InterventionHave experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions & wellbore intervention.Have high technical / operational knowledge including P&L responsibilities.Have experience in On-shore and Off-Shore operations and willingness to travelDemonstrate Intermediate / Advanced spoken and written EnglishWork in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:Working flexible hours - flexing the times you work in the dayWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefitsWork LocationThe role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s & rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.About Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.R150679