Operations Manager

Company OverviewBLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 19 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000 centers, supported by 60,000 employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence.For more information on BLS International's comprehensive services and global presence, please visit the official website at www.blsinternational.comJob ProfileThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.Responsibilities :End to end Operations Management of all the Visa Application Center (VAC) in his jurisdictionDelivery of all the SLA’s of the missionProcess compliance on speed , accuracy and financial parametersDaily operations and business reportingConnect with the mission and performance reviewEnsure profitability of the Visa Application Center ops by Value Added Services upsellMaintenance and upkeep of all VAC’s as per the audit compliance normsPeople managementProcess Improvement in conjunction with the PMOQualificationsExtensive experience in a similar roleN1/N2 level proficiency in Japanese languageProficiency with Microsoft OfficeStrong organizational and communication skillsStrong ability to multitaskComfort working with multiple groups within business