Operations Manager

About The ClientA small high-risk PSP startup, providing multi-currency accounts, international money transfers, and business payment solutions for clients. The team is international, growing, and focused on building scalable processes.Role OverviewYou will be the first Operations Manager, responsible for building and managing operational processes from the ground up. Your focus will be on ensuring efficiency, compliance, and smooth day-to-day operations while supporting the growth of the company.Key ResponsibilitiesBuild, document, and optimize operational processes across the businessMonitor and track team tasks and performanceCollaborate with internal teams: finance, compliance, customer success, and techOversee onboarding and operational workflows for clients and internal staffSupport process automation and integration of business toolsProvide insights and reports to leadership for strategic decisionsRequirementsProven experience in operations management, preferably in fintech or paymentsStrong process building, optimization, and automation skillsExperience working with cross-functional teams in small or growing companiesKnowledge of regulatory compliance in fintech/financial servicesExcellent organizational and problem-solving skillsKey Soft SkillsDetail-oriented and proactiveStrong communicator, able to interact with international clientsSelf-starter, comfortable working independently in a small teamAdaptable to a fast-paced startup environmentWhat We OfferOpportunity to build operational processes from scratchFlexible and hybrid working environmentExposure to international fintech operationsClose collaboration with a small, skilled teamHiring processInitial CV screening1–2 video interviews with leadershipFinal discussion and offerReady to make a real impact? Apply now 👇