Operations Manager (Grave Shift)

Are you ready to embark on an exciting adventure? Join us atNewrest, a global leader in in-flight catering, as an Operations Manager and bean integral part of our success. At Newrest, you will be responsible foroverseeing the daily operations, ensuring the highest levels of service andquality, and leading the team to meet our high standards. This key role setsthe tone for the unit's culture, ensuring team members accomplish goals and aretreated equitably and respectfully. This leader provides the vision andmotivation for the unit to improve recruitment and retention efforts. Thisindividual consistently looks for ways to enhance the operations and flow andmaintain the quality and safety of Newrest standards. At Newrest, we valuededication and offer opportunities for career growth from within. If you'reready for the challenge, begin your career with us as an Operations Manager!Benefits Offered Free lunch every day Company Paid Medical, dental, and visioninsurance for you and your family Health Savings Accounts Life insurance paid by the company Additional life insurance Short-term disability insurance Long-term disability insurance 401(k) with company match Employee Assistance Program Transportation assistance Paid Time Off Sick Leave Award Holiday pay Recognition and incentive programsCareer progressionAt Newrest, we're not just offering a job- we're offering acareer. We believe in promoting from within and are committed to helping yougrow and succeed. As an Operations Manager, your career path could lead toroles such as Assistant General Manager and General Manager. We're here tosupport you every step of the way, and we're excited to see where your careerwith us will take you. Our commitment to promoting from within and supportingyour growth should give you hope and optimism about your career prospects withus.Required ResponsibilitiesLeadership and Management Infuse the Newrest culture throughout thefacility through the Operations Managers and by example. Hold managers accountable for meetingexpectations and KPIs. Mentor and coach managers to ensure performanceand adherence to policy and culture. Train, coach, and mentor managers and otherdirect reports to provide a strong talent bench for succession planning andcareer advancement within the unit and other units throughout the country. Ensure all policies and procedures are followedper Newrest and client’s requirements. Communicate effectively with all crew membersand team members. Hold managers accountable for all expectations. Other job duties may be assigned based onoperational needs.Operations and Logistics Fully responsible for the operations of theentire unit, including production, logistics, supply, safety, quality,personnel, and customer service. Ensure that everyone adheres to all quality andsafety procedures and programs. Ensure that all catering needs are met promptly. Meet all KPIs according to customer requirementsand KPI standards. Properly plan and foresee issues that may causedelays in timely arrival, poor quality, or safety hazards. Develop and implement operating methods andprocedures to eliminate operating problems and improve product quality. Other job duties may be assigned based onoperational needs.Finances Review finances with the CFO and Country Managerto ensure proper use of fiscal resources. Stay within the proposed budget for all items. Drive improvements in productivity, costreduction, plant output, capacity, and waste while delivering quality productson time to the customer. Other job duties may be assigned based onoperational needs.Quality and Safety Ensure that all processes conform to thecustomer and Newrest specifications. Always comply with good hygiene andmanufacturing practices (e.g., hazard analysis and critical control points[HACCP], FIFO) Investigate and complete incidents/accidentsdocumentation. Enforce safety processes and legal requirementsfor all processes Other job duties may be assigned based onoperational needs.Administrative Task Evaluate the talent of team members and driveactions to address performance issues and behavioral concerns. Enhance employee morale by driving engagementand establishing an environment of trust and respect. Handle employee and management concerns andescalate concerns to the HR department. Other job duties may be assigned based onoperational needs.Education/Experience Requirements Bachelor’s in operations management, BusinessManagement, or related field A Minimum of seven years of experience ininflight catering or airport hub environment, manufacturing, logistics, or foodindustry Experience indirectly managing 100+ exempt-level employees. Strong leadership experience with experience instart-up or turnaround environments Strong communication skills and ability tocommunicate with non-exempt to upper management levels. Ability to effectively handle conflict and de-escalateemotionally charged situations. Good understanding of OSHA, HR, and otheremployment laws Good knowledge of investigation procedures androot cause analysis Understanding of lean manufacturing principlesand operational processes Strong knowledge of HACCP & food safetystandards Strategic thinker with creative and excellentproblem-solving and decision-making skills Resilient self-starter who can act independentlyand learn quickly within a rapidly evolving environment. Aptitude in showing self-initiative andfollow-through. Detail-oriented and ability to see the bigpicture. Strong ability with Excel, Word, and PowerPoint Excellent organizational and motivational skills Outstanding attention to detail and observationability Strong analytical skills for interpretation ofdata to effectively manage risk. Ability to effectively collaborate with siteoperations, functional leaders, external clients, and vendors.Physical EnvironmentThe physical demands described here represent those that anemployee must meet to perform the essential responsibilities of this jobsuccessfully. Reasonable accommodation may be made to enable individuals withdisabilities to perform these responsibilities.The role of the Operations Manager at Newrest is physicallydemanding. You must stand, walk, talk, listen regularly, and use your hands tohandle or feel. You must also lift, push, and move up to 50 pounds. The workenvironment will be in an open warehouse, with temperatures ranging from roomtemperature to very hot and noise levels varying from moderate to very loud.EEO StatementWe are an Equal Opportunity Employer and do not discriminateagainst any employee or applicant for employment because of race, color, sex,age, national origin, religion, sexual orientation, gender identity andexpression, status as a veteran, and basis of disability or any other federal,state or local protected class.