Operations Manager

📍 Location: São Bernardo do Campo – SP (On-site)🏢 About iServico:iServico is a growing platform that connects clients with trusted professionals across Brazil.We offer residential services, private lessons, and event organization, helping people quickly and safely find qualified service providers.We also give professionals the opportunity to promote their services and expand their businesses.💼 Job Description:We are looking for a dynamic and strategic Operations Manager to lead the marketing, customer support, and operations departments.This role is essential to iServico’s growth, with direct responsibility for structuring processes, defining performance indicators (KPIs), and ensuring quality in daily operations.The professional will work closely with the founders, contributing to growth strategy definition and ensuring operational efficiency across the platform.⚙️ Responsibilities:Structure and lead the marketing, support, and daily operations teamsCreate and optimize workflows, tools, and KPIsManage relationships with registered clients and professionalsPlan and execute marketing campaigns (organic and paid)Contribute to defining and executing growth strategies🎯 Requirements:Minimum of 3 years of experience in operations, growth, or startupsStrong knowledge of digital marketing and customer experienceExcellent communication and organizational skillsEnglish: AdvancedAvailability for on-site work in São Bernardo do Campo – SP🎁 Benefits:On-site work modelCompetitive compensationProfessional growth opportunitiesThe chance to build a national platform from the ground up