Operations Manager

Employment Type: Full TimePosition Classification: Health Manager Level 3Remuneration: $127,150 - $144,444, plus SuperannuationLocation: 1 Reserve Road, St Leonards NSW, in a hybrid working environmentHours Per Week: 38Requisition ID: REQ615199Closing Date: 5 November 2025 (11:59PM)Join the Workforce Operational Strategic Unit at NSW Health for an exciting opportunity to be part of something truly transformative! Our team is at the forefront of building and expanding innovative health workforce solutions including the NSW Health Deployment Program.We are strategically positioned to make a significant impact, enriching health in millions of ways every day. You'll be working in a competitive and stimulating environment that fosters creativity and innovation.Be part of an operational and strategic team that plans, develops, facilitates, and evaluates health workforce strategies including the NSW Health Deployment Program. Providing nurses, midwives, and allied health staff opportunities to travel and work at hospitals and health services that have a short-term need for their skills and experience. Together, we can achieve extraordinary things!About UsJoin a passionate team dedicated to innovation and creativity.Embrace a healthy work-life balance with our flexible/hybrid working hours.Building a sustainable future for NSW HealthAbout The RoleWith your skills and experience, you can contribute to the millions of ways we’re enhancing health and wellness while developing your career as part of the largest health organisation in Australia.A pivotal leadership role within the NSW Health Deployment Program, an initiative at the forefront of public health transformation. As Operations Manager, you'll navigate a high-profile, politically sensitive environment with confidence and strategic foresight. Your ability to anticipate challenges and proactively manage risks will be key to the program’s success. Champion a culture of excellence in customer service, driving performance and innovation. Build influential partnerships with stakeholders to ensure seamless, accountable service delivery. If you're ready to lead with impact in a dynamic, apply now.Health Manager level 3, starting salary from $127,150 - $144,444 plus Super, with a 38-hour work week.What You Will DoDrive operational excellence by delivering efficient service outcomes and developing KPIs to measure success.Lead workforce planning and organisational design initiatives, providing expert advice across the organisation.Manage and implement workforce strategies and change management plans to meet program priorities.Oversee functions including recruitment, rostering, performance management, and staff development.Build and maintain strong stakeholder relationships across NSW Health and associated organisations.About YouWe are seeking motivated and committed individuals who can support the work of NSW Health:You bring relevant and extensive experience in large, complex organisation, ideally across business operations, HR, recruitment, finance, or records management.You thrive in high-pressure environments, juggling competing priorities with strong organisational skills and a focus on outcomes.You’re experienced in leading change, redesigning systems and processes to drive continuous improvement.You have sharp analytical skills and a creative mindset, enabling you to interpret data, solve problems, and deliver clear, impactful reports.You’re a confident communicator and collaborator, skilled in engaging stakeholders and negotiating effectively across diverse teams.How To ApplyAt The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND demonstrate your ability by addressing the two target questions below as part of the application processTarget QuestionsDescribe a time when you led the coordination and delivery of complex workforce or operational initiatives in a large, high-pressure organisation. What strategies did you use to manage competing priorities, ensure service delivery outcomes, and engage stakeholders effectively?Share an example of when you identified a business or operational challenge and developed a solution that improved outcomes. How did you approach the problem, what data or insights informed your decision, and what was the result?Closing Date: Wednesday 5 November 2025Need more information? Click here for the Position DescriptionFor role related queries or questions contact Greg Price on gregory.price@health.nsw.gov.au and quote REQ615199If you do require any adjustments to the recruitment process during the recruitment process, please contact Frankie DeLuca on Frankie.DeLuca@health.nsw.gov.auOur commitment to Diversity and InclusionAt the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.Additional InformationThis recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.For more information about working at the NSW Health, please visit our career portal.Applications Close: Wednesday 5 November 2025