Operations Manager

Service Foods is seeking a strong, capable, and detail-oriented Operations Manager to lead our Christchurch branch.You’ll play a key role in driving operational excellence and continuing the success of our Otautahi operations. This role reports directly to the GM - South Island.Mō te tūranga mahi | About the role:As Operations Manager, you’ll oversee all aspects of our established facility in Woolston, Christchurch — managing people, processes, and performance across warehouse, processing facilities, logistics, and inventory, with a strong focus on achieving DIFOT targets.Your mahi is to grow people and operations — building capability, improving systems, and driving performance across the branch.🛠 Key ResponsibilitiesManage day-to-day operations including warehouse, inventory, fleet, logistics and processing facilities.Develop and implement strategies to improve efficiency and reduce costsOversee resource allocation and scheduling to ensure timely deliveries and excellent customer serviceLead, coach, and mentor line managers, supervisors, and frontline staffMonitor operational costs and implement cost-saving measuresEnsure FIFO stock rotation and minimise errors, credits, and wastageEnforce health & safety and food safety protocolsCollaborate with sales and procurement teams for seamless coordinationAnalyse KPIs and performance metrics to drive continuous improvementFoster a culture of collaboration, accountability, and operational excellenceHe kōrero mōu: About you:A tertiary qualification in business, logistics, warehousing, operations, or a related field is preferred.You’ll bring at least 5 years of leadership experience in warehouse or logistics operations, ideally within the foodservice industry. People management skills are essential.✅ You’ll BringProven expertise in operations management, planning, and performance monitoringStrong leadership and team development capabilitiesExcellent communication and influencing skillsStrategic thinking and problem-solving abilitiesProficiency in MS Office and relevant software systemsKnowledge of health & safety regulations and best practicesFlexibility to work outside regular hours when requiredMō Service Foods | Working with UsOur values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—are at the heart of everything we do. We celebrate the diversity of Aotearoa and are committed to creating a workplace where everyone can thrive and be their authentic selves.Me pēhea te tuku tono | How to ApplyIf you're a hands-on, results-driven leader with a passion for operational excellence and team development, we’d love to hear from you.👉 Apply now by submitting your CV and cover letter via our Careers Page.📌 Please note: Applications will only be accepted through our online portal.Ngā Herenga | RequirementsNZ citizenship, residency, or a valid work visa is requiredSuccessful candidates will undergo reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening.