Operations Manager

At The Fresh Factory, we’re redefining what clean eating and mindful eating look like in India.From our café and cold-pressed bar to our integrated retail concept StockRoom, every detail reflects our belief that clean is cool, and honest food should be both beautiful and accessible.We’re now looking for a dynamic Operations Head to help us scale this ecosystem — someone who can combine structure with creativity, precision with empathy, and growth with integrity.Your Role:You’ll oversee and optimize operations across our café, retail, and supply chain verticals — ensuring every process reflects The Fresh Factory’s promise of quality, consistency, and excellence.This is a strategic leadership role that involves:Leading day-to-day operations across multiple business units (Café, StockRoom Retail, Kitchen, Warehouse)Designing systems and SOPs that support scalability and operational efficiencyWorking closely with department heads — Finance, HR, Purchase, Marketing, and Kitchen — to align goals and performance metricsManaging budgets, cost efficiency, and vendor partnershipsDriving accountability, team culture, and continuous improvementSupporting new store openings and operational readiness for The Fresh Factory Bangalore and future expansion projectsYou Are:A seasoned operations leader with 8–15 years of experience (F&B / Retail / Hospitality preferred)Obsessed with clean, structured systems and exceptional customer experienceA strategic thinker who can execute with precisionExperienced in multi-unit operations, vendor management, and team leadershipComfortable working in a fast-paced, evolving brand that values creativity and excellence in equal measureWhy Join Us:You’ll be part of a movement that’s changing how India eats and shops — building a brand ecosystem that’s honest, modern, and built to scale nationally.If you want your work to have real impact — and to grow with a brand that’s setting new benchmarks in clean eating and conscious retail — we’d love to meet you.