Operations Manager

About Us At Total Life, we’re redefining what healthy aging looks like. We’ve built the nation’s leading behavioral-health platform for older adults — and we’re just getting started. Every day, we help people feel better, live longer, and stay connected through care, community, and technology.Now, we’re scaling fast — and we need a world-class operator who can keep the rocket stable as we accelerate.The RoleWe’re looking for an Operations Manager who thrives on complexity, lives in data, and finds joy in making the impossible run smoothly. You’ll be at the center of everything — turning chaos into clarity, scaling what works, and building the systems that keep us ahead of the curve.You’ll report directly to the CEO and partner across marketing, product, care coordination, and finance. This is not a maintenance role — it’s a builder’s playground. If you’re wired for growth, this is where you’ll feel most alive. There is a lot of room for promotions and growth, so you have every incentive to move fast. Vancouver in office preferred and hybrid will be considered for exceptional candidates.What You’ll DoRun the heartbeat of the company — build the cadence, tools, and systems that keep every team aligned and moving forward.Translate vision into operations: turn big ideas into executable roadmaps.Connect the dots between data and decisions — when something’s off, you’ll be the first to know and fix it.Lead cross-functional initiatives from launch to impact, balancing urgency with excellence.Identify bottlenecks, automate where possible, and always leave a process cleaner than you found it.Partner with leadership to plan, forecast, and execute for the next stage of growth.Mentor and inspire teams to work smarter, not just harder — creating momentum that lasts.Who You AreYou’ve cut your teeth in investment banking, strategy consulting, or a venture-backed startup. You’ve seen what high-performance looks like — and you bring that standard everywhere you go.You’re data-driven to the core — you think in systems, spot inefficiencies instantly, and love turning insights into outcomes.You’re calm under pressure, resourceful, and thrive when the stakes are high.You’re obsessed with growth — both personal and company-wide. You want to build something that outlives you.You’re curious, relentless, and hands-on. You’ll never say “that’s not my job.”You’re mission-driven — you want your work to actually make people’s lives better.Why You’ll Love It HereYou’ll be part of a mission that matters — improving the health and happiness of millions.You’ll work side-by-side with visionary leaders who expect brilliance and give you room to deliver it.You’ll have the freedom to create, experiment, and build systems from the ground up.You’ll learn more in 6 months here than most people do in 3 years elsewhere.You’ll see your fingerprints across a company that’s rewriting the future of aging and mental health.Ready to Build Something That Lasts?If you want comfort, this isn’t it. If you want a challenge that will stretch every part of your brain — welcome home.Apply now and be part of the team shaping the future of care.