Operations Officer

Job Details Company Job DetailsJob Opportunity: Operations Officer – Planned Works Delivery TeamHours: 37 hours per week – PermanentSalary Grade: 9, SCP 28 – 31, (£37,938 - £40,476)Location Hybrid (office attendance minimum of 2 days pw)Please note this role will cover the whole of the Dudley borough some 15 miles wide in any direct from the centre of town. The role has the ability for both home working and office working but primarily as an Operations Officer, we would envisage you being on site most of the time. What can you expect: Your day may start withanswering emails or engaging in verbal communication with colleagues, contractors, customers, or stakeholders. Or you might find yourself heading off to meet with an approved contractor to discuss scope of works prestart, before heading off to complete a pre-arranged handing over of works whilst engaging with customers to finalise satisfaction.As an Operations Officer you will play a vital role in managing a range of planned works programmes, building construction and maintenance related projects. Ensuring the effective management and utilisation of approved contractors, including overseeing onsite performance. Attending regular contract meetings to develop, agree and maintain work programmes / projects. Including the management of all necessary contract administration and works orders for each work programme or project.You are someone who can excel in information gathering and the ability to process the information to allow efficient contract management including both the operational and financial aspects. Also, as the ability to make technical decisions and able to effectively address any issues that may arise.If you are technically proficient, dedicated to providing an excellent service, able to work to tight deadlines and good at building professional relationships, we would like to hear from you.So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.All applicants must be able to provide documentation to prove their right to work in the UK.Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.ukIf you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.ukDudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applicationsAttached documentsEmployee Benefits List.pdfOperations Officer PS.docxOperations Officer JD.docxCompanyTop tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it! You’ll first need to register and create a profile the first time you apply. Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.About Dudley CouncilIt’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.ukWe ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.In joining a local authority that serves 320,000 residents you will become an integral part of a council that: is ready to embrace change, providing an environment in which you will be encouraged to make your mark is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people wants borough residents to have their say through our community forums dedicates time to meaningful consultation and listen to the views of our residents is working with the community to encourage active involvement of our residentsWe want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.infoCompany InfoWebsitehttp://www.dudley.gov.uk/Telephone01384 811300LocationDudley Metropolitan Borough CouncilCouncil HousePriory RoadDudleyWest MidlandsDY1 1HFGB