Operations Officer – KYC

ResponsibilitiesEnsuring the correct application of Know Your Customer (KYC) policies.Following up on client and branch requests until files are fully finalized.Verifying the accuracy and validity of information using internal and external sources.Providing advice based on available data and analysis from multiple control checks.Collaborating with internal teams (Front Office, Relationship Managers, Compliance) and external parties to efficiently complete KYC files.Entering and maintaining KYC data in the relevant systems.Reporting any unusual or high-risk deviations to management.Contacting clients directly as part of the onboarding or recertification process.Maintaining up-to-date knowledge of KYC processes, internal policies, and relevant regulations.Independently analyzing and processing client files, while proposing alternative solutions when necessary.Identifying and escalating potential operational risks to hierarchy or compliance.Technical Skills:Expertise in Know Your Customer (KYC) and Anti-Money Laundering (AML) processesStrong understanding of client onboarding and recertification proceduresProficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint)Familiarity with KYC systems and IT tools used in banking operationsAbility to perform data verification and cross-check information using internal and external databasesKnowledge of risk analysis and compliance controlsBasic understanding of banking regulations and financial compliance frameworks