Operations Specialist

We are a growing Singapore-based financial institution specialising in Accounts Receivable Purchase (ARP) solutions. Our mission is to help businesses optimise their cash flow and working capital through efficient and flexible financing options.As part of our continued growth, we are seeking a tech-savvy Operations Specialist to join our team and support our expanding operations through digitisation. This role combines hands-on operational expertise with the opportunity to drive process improvements and automation initiatives across our operations.ResponsibilitiesFacilitate seamless client onboarding and act as a liaison between the Relationship Manager and clients.Handle daily operations, including processing, documentation, funding, settlement, reporting, and transaction follow-ups.Collaborate with cross-functional teams to enhance communication and operational efficiency.Provide prompt operational support and ensure smooth operations resolving operational challenges.Manage daily operational and administrative work of ARP transactions, including documentation, disbursement clearance, and reporting related to factoring and loan accounts.Monitor and manage the ARP portfolio in terms of operational risk.Maintain proper documentation and ensure compliance with internal control and audit requirements.Identify gaps in workflows and propose process enhancements to improve efficiency and accuracy.Drive and support digital transformation initiatives, including AI, automation, digitisation, and workflow optimisation to enhance operational efficiency and accuracy.RequirementsMinimum Diploma in Finance, Banking, Business Administration, or a related discipline.At least 5 years of relevant experience in financial operations, trade finance, factoring, or ARP-related processes.Strong understanding of financing documentation.Meticulous, analytical, and well-organised, with strong problem-solving skills.Tech-savvy, with experience in process automation and digitisation toolsProficient in Microsoft Excel, Salesforce and financial systemsPossesses a pleasant disposition with a positive, go-getter attitude; a team player who is results-oriented.Meticulous, analytical, proactive, results-oriented, and a confident team player, adaptable to a fast-paced SME environment.